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Arburim Shabani

Consultant, lecturer, trainer

Review Consultant

Experienced Lecturer and Trainer in Finance and Management package with a demonstrated history of working in the telecommunications industry, business & managerial consultancy. Skilled in Negotiation, Business Planning, Operations Management, Analytical Skills, and Team Building. Strong business development professional focused in Management.

Mr. Shabani has over 16 year’s experience in the telecommunication industry (Kosovo Telecom); in the field of finance, management and Total Quality Management.
Since 2015 Mr. Shabani is co founder of Human Capital Kosovo, where he has led many projects (consultancy and trainings) in the field of management and business development.
He is member of BCC (Business Consultants Council), and was part of many projects in consulting and training services for KOSME (Kosovo SME Promotion Program),
From 2013 Mr. Shabani is engaged as lecturer at AAB College (management and finance courses).
Mr. Shabani is graduated in Faculty of Economics in Prishtina,(including postgraduate studies) currently he is a PhD candidate on Research Methodology in European Center for Peace and Development (ECPD), University for Peace.

Business Planning / Business Plan Preparation Management & Leadership Staff Training Marketing and Sales / Public Relations Start-up / Business Formation Financial Management / Accounting / Taxes HR Management / Recruiting Innovation of Products / Processes Information and Communication Technology Quality Assurance / Standards and Norms (e.g. ISO)

Kosovo Telecom

December '15 — currentky

Responsible for Business Processes including improvement of current processes

Human Capital Kosovo

March '15 — currently

Consulting services and trainer related to finance, management


September '13 — currently

Consulting services related to finance

AAB College

March '13 — currently


Post and Telecom of Kosovo

May '12 — December '15

Finance Manager
Responsible for Finance activities and adviser of Director of Telecom of Kosova, including reporting
for top management of PTK jsc. Key point of contact for Board of Directors regarding Telecom
business unit.

Post and Telecom of Kosovo

December '09 — April '12

Financial Analyst
Preparation of Income Statement, Balance Sheet, Cash Flow and providing ad hoc analysis.
Summary of analysis for senior management, analysis and projections of Key Performance Indicators
(KPI). Testing and suggest new reports in accordance with current trends in business.

Post and Telecom of Kosovo

July 2007 — Decemeber 2009

Regional Head of Finance
Financial services in region, supervision, coordination and reporting of sales for mobile network, fixed
networks and post services. Creating new strategies for the revenue process in region, responsible for
main cash desk operations. Sales reporting, budget management, financial planning etc

Post and Telecom of Kosovo

May '05 — June '07

Financial Administrator
Responsible for main cash desk in Ferizaj region. Budget management, financial planning & reporting

Post and Telecom of Kosovo

June '01 — April '05

IT Administrator
Responsible for projects of information technology, IT equipment, implementation of Information
Technology projects and administration works.

IOM- International Organization of Migration

June '00 — April '01

Internet Monitor
Responsible for the operations, projects of the Internet Center, maintenance and administrative work

IMC- International Medical Corps

July '99 — June '00

Logistic Officer
Responsible for procurement, IT system, vehicles, preparing reports for WFP, WHO, UNMIK etc.


European Center for Peace and Development (ECPD)

Graduation: PhD Candidate

Research Methodology

University of Pristina, Economic Faculty, Pristina, Kosovo

Graduation: MSc, 2010


Academy of Advanced University Studies AAUS, Pristina, Kosovo

Graduation: Research Methodology Specialist, 2009

Research Methodology Program

University of Pristina, Economic Faculty, Pristina, Kosovo

Graduation: 4 years study diploma, 2006

Management & Informatic

Training & Certifications

FOL Acadeny

October '17

Public Speaking

Management and Development Association, MDA, Prist

August '11

Budget drafting

Kosovo Bankers Association, Pristina

June '09 - September '09

1. Introduction to Banking Activities
2. International and Local Payment System
3. Operational Risk Management

Training & Development Center- PTK JSC

May '05 – June '11

Performance Evaluation, Planning & Sales, Project Management, Time Management, Change
Management, Management & Leadership, Effective presentation, Communication, Motivation, Team
Building, Decision Making, PRINCE2, Analysis with SPSS, Procurement and tendering



Albanian (native), English, Serbian


[email protected], shabani.arbur


+383 44 121 241





Overall Review Scores



Ethical Skills






Delivering Promises


Added Value


Industry Expertise/Business Knowledge



Ferdane Myftari 5.0

This business plan helped me a lot, to build my farm to placement the equipment of farm, in one word we realized this plan and have now our farm thanks to this business plan.

Company: Pula Mali
Project: Business Plan
Month/Year: February, 2016
Project Description:Build of farm and placement of equipment

Shefkinaze Vllasaliu 5.0

Mr Shabani has completed the business plan for Unvers shv.shpk 2016-2020 which is a very completed plan and meanwhile has completed requirements and conditions of our company

Company: Univers shv.shpk
Project: Biznis plan 2016-2020
Month/Year: 09/2015
Project Description:we are satisfied with the advice provided by Mr Arburim Shabani